Frequently Asked Questions
Online Shop
LA TRENDZ Jewellery showcases distinctive pieces crafted from brass, copper, and alloy materials for a unique and affordable style.
- All major credit cards including Visa, MasterCard, and American Express
- 30+ Net Banking options including major banks
- UPI
- Payment wallets
When you pay online, your information is entered on a secure SSL-encrypted page and sent directly to our payment provider. We do not store your card or payment details on our servers.
As an online business, we adjust prices quickly based on trends, stock, and demand. We generally do not refund the difference.
Orders
Each product is carefully handcrafted. While we try to deliver exactly as shown, slight differences may occur because the pieces are handmade. If you receive a damaged or incorrect item, please contact us within 24 hours via the Contact Us page. Please note: we do not offer a general exchange policy and an unboxing video is mandatory.
Once your order has been shipped, we will send a shipping confirmation email with tracking details. You can also track your order from the Track Your Order section on our website.
You can update your order from the Thank You page or the Order Status page within 2 hours of order confirmation.
You can checkout as a guest, but we recommend creating an account so you can track orders, review past purchases, save addresses, and manage your details more easily.
Most orders ship within 2 to 3 business days after the order is placed. In rare cases, shipping may take longer.
Yes, we offer international shipping. You can place your order directly through our online store. For more details or to place an international order, please contact us via WhatsApp at +91 9029126163. Deliveries typically arrive within 10 to 15 business days.
Your order will be delivered to the address you provide. If you are unavailable when the courier attempts delivery, two additional delivery attempts will follow on successive days.
All orders are shipped through reputed delivery partners.
Cash on Delivery is currently unavailable. We offer secure payment options including credit/debit cards, net banking, UPI, and wallets.
If items are damaged during transit, please raise a return request immediately within 24 hours of delivery and contact us with your order details.